ezy-CLEAN is a Kent-based window and property cleaning company established in 2002, with over 20 franchises covering the South of England. Always forward-thinking, CEO James Vincent, sought new ways to simplify processes and stay ahead of the curve.
He wanted software with:
- Auto-scheduling to optimise routes and frequencies
- Card payment integration to move away from cash
- Strong support and reliability
- The ability to grow with the franchise network
This led him to evaluate several platforms, including Squeegee. In early 2022 the plan to rollout, transfer data and run a pilot with two franchises over three months began. This allowed James to see recurring jobs cycle through and evaluate real-time workflows.
With positive pilot results and easy-to-follow training videos, convincing franchisees to switch was straightforward. Staff saw that Squeegee would reduce admin time and free them up for more productive work.
James spent a full year managing the ‘Squeegee Project’ with a structured 12-week training program leading up to the October 2022 go-live.
Since going live, ezy-CLEAN has seen:
- Real-time reporting – No more delays between field staff and office teams.
- Streamlined workflows – Less admin strain, more flexibility when staff are absent.
- Happy teams – Field staff, office staff and franchisees all benefit from easier, clearer processes.
- Scalability – Adding new franchisees is now seamless with Squeegee.
James joked about the ‘bad benefits’: automation has cut admin time so much that office staff needed new areas to focus on! For him personally, the successful rollout meant he could finally refocus on long-term strategies and personal goals.
By carefully managing the transition, ezy-CLEAN successfully moved an entire franchise network to Squeegee with minimal disruption. The result is a more efficient, scalable business model, positioning them for continued growth across the South of England.
